Brad, et. al...
It's a fantastic lift – a well engineered product that gets the job done. I put it together and installed it myself (a very proud moment!), and all of my customer service questions / issues have been addressed and answered immediately.
Please thank everyone there for their dedication and support...you guys are great!
About 2 years ago, I purchased my first Hewitt lift, it was a cantilever lift. I wrote you an e-mail about the lift and how I was happy with the lift, but that several screws and nuts were missing from the bag and I had to purchase them at another location. At that time you mailed me a check for the cost of the items I had to buy, several Hewitt pens, drink coolies, a overnight bag, with a very nice letter.
As you can see in the photo of me and my 1st lift in the background, I am holding one of the coolies (very nice to have while on the lake in the hot weather). In the foreground, you can see my 2nd Hewitt lift, which is a vertical lift.
You can see that I am very happy with my lifts and docks. I am writing this letter as a thank you for the items and the reimbursement check.
A happy customer,
I just finished installing a hewitt direct drive unit on my HL 3800 lift. Everything went perfect, just as it did when I put together the lift. What wonderful products you have.
Thank you very much,